Our Privacy Policy

This Privacy Policy (the “Policy”) describes how your personal information is collected, used, and shared when you visit, or make a purchase from, The Launderers (the “Company”).   The Policy applies to onsite visits, online visits to thelaunderers.net (the “Site”), and visits to our associated social media sites. Personal Information We Collect In order to process all purchases or attempted purchases, we collect certain information from you.   This information may include your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. In addition when you visit the Site, or our associated social media sites, we automatically collect data about your device, including data about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect data about the pages, products or posts that you view, what websites or search terms referred you to the Site, and data about how you interact with the Site. We refer to this data as “Device Information”. We collect Device Information using cookies, log files, web beacons, tags and pixels. Cookies are data files placed on your device which include an anonymous unique identifier. For more information about cookies and how to disable them please visit http://www.allaboutcookies.org. Log files record actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.  Web beacons, tags and pixels record data about how you browse the Site. When we talk about “Personal Information” in this Policy, we are referring to both Device Information and Order Information. How We Use Your Personal Information Order Information is used to process any orders (including processing payment information, arranging for shipping, providing invoices).   Order information may also be used to communicate with you; screen for potential risk or fraud; and, when in agreement with your shared preferences, provide you with information or advertising relating to our products or services. Device Information is used to screen for potential risk and fraud, to improve and optimize our Site, and to evaluate our marketing and advertising campaigns. Sharing Your Personal Information We process and share Personal Information in order to process orders, pursue our legitimate business interests, and achieve the objectives described above. We share some Personal Information with third parties. For example, certain aspects of our business are outsourced.   Personal Information is passes to these suppliers to process your order.   Similarly, we use Snapscan and Yoco to process card payments.   Please note that your information may be transferred internationally. We also use Google Analytics to help us understand how our customers use the Site.   For more information about how Google uses your Personal Information please visit https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Targeted Advertising When in line with your preferences, we may provide you with information or advertising relating to our products or services.   In this instance, we use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.   You can opt out of targeted advertising by using these links below Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Media If you upload images to the Site or associated social media pages, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from these images. Embedded content from other websites Articles on the Site and our associated social media pages may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content behaves in the exact same way as if the visitor has visited the other website.   These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website. Do Not Track We do not alter our data collection and use practices when we see a Do Not Track signal from your browser. Your Rights You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Data Retention We maintain your Order Information for our records in line with directives from the South African Revenue Service (SARS) and until you ask us to delete this information. Changes We may revise this Policy periodically in line with changes to our policies and procedures or for other operational, legal or regulatory reasons. Minors The Site and our associated social media pages are not intended for individuals under the age of 18. Contact us For more information, enquiries, or complaints, please contact us by e‑mail at [email protected] or by using the details below: The Launderers (Pty) Ltd. Attn: Privacy Compliance Officer PO Box 51761, Waterfront, 8002, South Africa