Payments
Payment Policy
Effective Date: 13 February 2025
At Hot Blue Bear, we accept secure, international payments to ensure smooth transactions for all our customers worldwide.
1. Accepted Payment Methods
We accept major credit and debit cards, as well as secure payment gateways:
✔ Visa, Mastercard, American Express
✔ PayPal
✔ Payoneer
✔ Paystack (for certain regions)
✔ WooPayments
2. Currency & Pricing
- All prices are listed in US dollars, but may automatically convert based on your location.
- Exchange rates are determined by your bank or payment provider.
3. Payment Security
- Transactions are encrypted using SSL technology, ensuring secure data transmission.
- We do not store credit card details - all payments are processed through trusted third-party providers.
4. Order Confirmation & Processing
- Orders will not be processed until full payment is received.
- You will receive an email confirmation once your order is placed.
5. Refunds & Chargebacks
- Due to the custom-made nature of our products, we do not offer refunds. Please see our Terms of Use and Refund Policies.
- Chargebacks initiated without contacting us first may result in a permanent ban from future purchases.
6. Taxes & Duties
- Prices do not include customs duties or import taxes.
- Buyers are responsible for any import charges applied by their country.
If you have any payment issues, contact us at enquiries@hotbluebear.com.
